Refund policy

Q~Teas Refund & Return Policy

At Q~Teas, each blend is made with love, intention, and care. Because our products are consumable and crafted for wellness, all sales are final to ensure the highest quality and safety for every customer.

⚠️ Refunds & Replacements

We do not accept returns or offer refunds on opened or used products. However, we want you to be satisfied with your order!

If your item arrives:

Damaged

Defective

Or incorrect

Please contact us within 7 days of delivery atqteas25@gmail.com with your order number and a photo of the issue. We’ll gladly offer a replacement or store credit where appropriate.

⏰ Refund Window

All refund or replacement requests must be made within 7 days of delivery. After that, we’re unable to honor refund requests.

❌ Non-Refundable Items

Opened or used tea products

Gift cards

Items marked “final sale”

💌 Questions?

We’re always here to help. Email us at qteas25@gmail.com with any concerns.